Last updated August 15, 2026.
These Terms of Service govern your use of www.tritanservicesllc.com and any work you hire Tritan Services LLC ("Tritan", "we", "us", "our") to perform. By using this website or requesting our services, you agree to these terms.
Services We Offer
Tritan is a family-owned mechanical contractor based in Naperville, IL. We provide electrical, plumbing, and heating and cooling services for residential and light-commercial customers in Naperville and surrounding areas. Each job is scoped at the time of estimate.
Estimates and Quotes
Estimates are free. A quote we give you over the phone or after a site visit is good for thirty (30) days unless we tell you otherwise in writing. The price may change if you ask for a different scope, if hidden conditions are found after work begins, or if the price of materials changes significantly before the work is performed.
Scheduling and Cancellations
We do our best to keep scheduled appointments. Emergency calls take priority and can sometimes push non-emergency work to a later slot. We will call you if your appointment needs to move. If you need to cancel or reschedule, please give us as much notice as you can.
Payment
Payment for service calls and small repairs is due when the work is complete. Larger jobs may require a deposit before materials are ordered, with final payment due on completion. We accept Visa, MasterCard, American Express, Discover, and personal or business checks. Past-due balances may accrue interest at the lower of 1.5% per month or the maximum permitted by Illinois law.
Warranty
Tritan stands behind every install and repair. Workmanship is guaranteed for a reasonable period appropriate to the job, and we will return to make right any defect that is the result of our work. Equipment we install is covered by the manufacturer's warranty, which we will register on your behalf when applicable. The warranty does not cover damage caused by misuse, accidents, weather, power surges, modifications by others, or wear-and-tear.
Access to the Property
Tritan performs all work to the current electrical, plumbing, and mechanical code that applies to the job. You agree to give us reasonable access to the property during normal business hours so the work can be completed.
Customer Responsibilities
- Provide accurate information about the location and the issue when you contact us.
- Give us safe access to the work area, including power, water, and parking.
- Move or protect personal belongings near the work area before we arrive.
- Make timely decisions if we need direction during the job.
- Pay invoices on the agreed schedule.
Disclaimer
The content on this website is provided for general information. We try to keep it accurate, but we do not warrant that it is error-free or current. Nothing on this site creates a contract until we have a signed agreement or written quote between us.
Limitation of Liability
To the maximum extent permitted by law, Tritan's total liability for any claim related to a job is limited to the amount you paid for the work in question. We are not liable for indirect, incidental, or consequential damages including lost income, loss of use, or damage to property that is not the direct result of our work.
Governing Law
These terms are governed by the laws of the State of Illinois. Any dispute arising from these terms or from work performed by Tritan will be resolved in the state or federal courts of the State of Illinois.
Changes to These Terms
We may update these terms from time to time. The "Last updated" date at the top tells you when. Continued use of the website or our services after a change means you accept the updated terms.
Contact Us
Questions about these terms? Call (630) 687-3335 or email [email protected].