Common Questions
Frequently Asked Questions
Quick answers about scheduling, pricing, licensing, and the work we do across Naperville and surrounding areas.
Tritan Services FAQ
Service and Scheduling
Do you offer 24/7 emergency service?
Yes. We answer the phone day and night for emergencies in Naperville and surrounding areas. Call (630) 687-3335 anytime.
How fast can you get to my home?
Most repair calls in Naperville and the close-in suburbs get a same-day visit. For true emergencies, like a burst pipe or no heat in winter, we head out as soon as we can answer the call.
What areas do you serve?
Naperville, Wheaton, Lisle, Aurora, Plainfield, Bolingbrook, Warrenville, Downers Grove, and the surrounding areas. See the full list on our service-areas page.
Do you charge an after-hours or weekend surcharge?
We try to keep pricing simple. Estimates are free, and weekend or after-hours calls are quoted up front before any work begins, so there are no surprises on the bill.
How do I schedule a job?
Call (630) 687-3335 or fill out the contact form. We will get back to you the same day with the next open slot.
Pricing and Estimates
Do you give free estimates?
Yes. Estimates are free. Call us or fill out the contact form and we will get back to you the same day with a clear price.
Do you give written estimates?
Yes. For larger jobs like remodels, panel upgrades, or full HVAC swaps, we provide a written quote so you know exactly what is included and what it costs.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, and personal checks. Payment is due once the job is complete and you are happy with the work.
Do you offer a warranty on your work?
Yes. We stand behind every install and every repair. If something is not right, we come back and make it right. We also pass through the manufacturer warranty on parts we install.
Licensing and Trust
Are you licensed and insured?
Yes. Tritan Services is fully licensed, bonded, and insured for electrical, plumbing, and HVAC work in Illinois.
How long has Tritan been in business?
Since 1979. We are a family-owned company that has served the Naperville area for more than four decades.
Is the work done to code?
Yes. Every job follows the current electrical, plumbing, and mechanical code for Illinois, and we test the work before we wrap up.
The Three Services
What kind of electrical work do you do?
Service-panel upgrades, code corrections, EV chargers, indoor and outdoor lighting, outlets, dimmers, and 24/7 emergency repair. We are licensed electricians.
What kind of plumbing work do you do?
Leaks, water heaters, sump pumps, drain lines, water service line replacements, fixture installs, and full bath or kitchen rough-ins for remodels.
What kind of HVAC work do you do?
Furnace and AC install, repair, and seasonal tune-ups. We also handle thermostats and tankless water heaters.
Can you handle electrical, plumbing, and HVAC on the same job?
Yes. We are one shop for electrical, plumbing, and HVAC, so we can run a remodel without you having to coordinate three different contractors.
Still have a question Call us at (630) 687-3335 or fill out the contact form. We answer the phone day and night.